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How to use your staff and customers to get more business

three women and two men sitting at a table watching laptop

Wednesday 8 November 2017 (3:22 PM)

The BEST Growth Hub Business Workshop Programme is funded by BEST and delivered by LAR Consultancy in partnership with other Essex Innovation Programme Mentors. BEST Growth Hub was launched in October 2015 to function as a ‘one-stop shop’ for business support such as: access to training, finance, marketing and local authority services. It aims to improve and simplify the Essex business support landscape and increase the overall take-up of business support. For more information please visit: If you are booking onto a 3 hour workshop please also review the wider programme as often 2x3 hour workshops on a related subject are being delivered at the same venue on the same day.


  • BOOKING IS ESSENTIAL as places are limited.

  • On completing a workshop you will automatically be referred to one of the BEST Growth Hub Navigators, who will be able to signpost you to further advice and any training that you might require.

  • Each individual may attend workshops up to a maximum of 21 hours in total.

  • Each business can send a maximum of 2 members of staff on each workshop.

  • In order to qualify for a place on a workshop the employer/business / entrepreneur must be based in Essex.

  • Please note that a workshop may not take place if there are not a minimum of 10 attendees.

 Book your place

What is this workshop about?

USPs are a must have for any competitive business. In this session we will formalise your own USPs and then look at how these can be replicated in your sales collateral. We'll look at key stakeholders in your business (staff, customers and suppliers) and how to use their words to help build your brand reputation. Also incorporating how to create a satisfaction survey. In the online session you will focus on certain examples which you can then relate to your business and will not have the practical activity.

If you wish to acquire additional marketing skills why not book the other 3 hour marketing workshop happening on the same day at the same venue?

Where, when and duration?

  • 16th January 12.30-14.00- Online training (1.5 hours)

  • 29th January 09.30-12.30 – Harlow (3 hours) - Harlow Civic Centre

Exact venue details will be emailed to you along with your booking confirmation.

 How much?

£10 per person for the 3 hour workshop, online training is free.


Get in touch

or call 03330 320 580