Skip to main content

How to use customer feedback to generate more sales

three women and two men sitting at a table watching laptop

Wednesday 8 November 2017 (3:32 PM)

The BEST Growth Hub Business Workshop Programme is funded by BEST and delivered by LAR Consultancy in partnership with other Essex Innovation Programme Mentors. BEST Growth Hub was launched in October 2015 to function as a ‘one-stop shop’ for business support such as: access to training, finance, marketing and local authority services. It aims to improve and simplify the Essex business support landscape and increase the overall take-up of business support. For more information please visit: If you are booking onto a 3 hour workshop please also review the wider programme as often 2x3 hour workshops on a related subject are being delivered at the same venue on the same day.


  • BOOKING IS ESSENTIAL as places are limited.

  • On completing a workshop you will automatically be referred to one of the BEST Growth Hub Navigators, who will be able to signpost you to further advice and any training that you might require.

  • Each individual may attend workshops up to a maximum of 21 hours in total.

  • Each business can send a maximum of 2 members of staff on each workshop.

  • In order to qualify for a place on a workshop the employer/business / entrepreneur must be based in Essex.

  • Please note that a workshop may not take place if there are not a minimum of 10 attendees.

Book your place

What is this workshop about?

People buy from people! If your customers are saying good things about you then customer testimonials and case studies can really help your future sales. In this session, we examine what makes a good testimonial and how it fits in with your USPs. We will also create a template for a client case study and look at some examples of case studies.

If you wish to acquire additional marketing skills why not book the other 3 hour marketing workshop happening on the same day at the same venue?

Where, when and duration?

  • 22 March 2018 - 09.30 -12.30 - Saffron Walden Town Hall Committee Room, Market Square, Saffron Walden, CB10 1HR

Exact venue details will be emailed to you along with your booking confirmation.

 How much?

£10 per person for 3 hour workshops.

Get in touch

or call 03330 320 580